Culturally sensitive care for social and health care professionals

Description

In an increasingly intercultural and diverse society, social and health care institutions face new challenges and tasks. Management and staff encounter people from a variety of different cultures in their daily work and may encounter intercultural (communication) challenges that go beyond language difficulties. In the care sector, intercultural difficulties may arise with regard to unfamiliar behaviour and values in questions of education, nutrition, hygiene and health, with foreign communication styles, other (gender) role understandings, but also with regard to the understanding of time. Also the care teams themselves are also increasingly characterised by intercultural diversity. In order to facilitate interaction and avoid misunderstandings, intercultural communication and action skills are helpful here - they save time and energy and avoid problem situations in advance. These competences are to be (further) developed in the training in a practical way and with the inclusion of the participants' experiences from their everyday professional life.   The course will take place in Göttingen in December. During this time the famous Christmas market is open. A visit of the Christmas market is included in the programme.