In an increasingly
intercultural and diverse society, social and health care institutions face new
challenges and tasks. Management and staff encounter people from a variety of
different cultures in their daily work and may encounter intercultural
(communication) challenges that go beyond language difficulties. In the care
sector, intercultural difficulties may arise with regard to unfamiliar
behaviour and values in questions of education, nutrition, hygiene and health,
with foreign communication styles, other (gender) role understandings, but also
with regard to the understanding of time. Also the care teams themselves are
also increasingly characterised by intercultural diversity. In order to
facilitate interaction and avoid misunderstandings, intercultural communication
and action skills are helpful here – they save time and energy and avoid
problem situations in advance. These competences are to be (further) developed
in the training in a practical way and with the inclusion of the participants’
experiences from their everyday professional life.
The course will take place in Göttingen in
December. During this time the famous Christmas market is open. A visit of the
Christmas market is included in the programme.
